We serve a 60 mile radius from our location in Jonesville, MI! Call us or stop in!
Gorton Chimney itself offers no expressed nor implied product warranties. All product warranties are provided to the purchaser directly by the manufacturer. Gorton Chimney and it's service team assists our customers to fulfill manufacturer warranties. Contact our service department if you are in need of warranty assistance. 517-688-5278
Some products may be returned within 10 days for a refund, except for special order and custom items. Those items are absolutely non-refundable. Electronics are also non-returnable. Returned products must be in the original packaging.
Deposits are non-refundable! Especially if we have already ordered custom or rare job materials. Special circumstances are left to the discretion of the owner to decide if a refund is warranted.
At Gorton Chimney, we sell high quality products that, with proper maintenance, should provide many years of trouble-free operation. We also provide service on the products we sell which is billed at an hourly rate. Our technicians are some of the best in the industry, so we are typically able to resolve problems in an efficient and cost-effective manner. It is however possible that we will encounter a service related issue that we simply cannot resolve within a particular time frame. (Especially if the unit has been purchased at Menards, TSC, etc.) In this case, we do our best to assist our customer with a course of action that will lead them to an acceptable solution, but hourly rates will still apply.
You can cancel anytime, but please be punctual and call us in a timely manner so we can fill your spot. Deposits are non-refundable! Especially if we have already ordered custom or rare job materials. Special circumstances are left to the discretion of the owner to decide if a refund is warranted.
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